FAQ

What currency are the prices do I see in the site?
All prices are in USD.

I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow 4-7 days production time for your order to ship out, average shipping times are 15-21 days.
Tracking numbers will be updated 3-5 days after your order has been SHIPPED. If you don't have a tracking number after 7 business please email us at ibeastsport@gmail.com.

I am not in love with my order, can it be returned? What if there is an issue?
We offer a 100% money back guarantee if the product is defective or damaged. If this is the case, or if your simply don't love your order, you will have 30 days to return it to us to receive a full refund. Please note that items will be shipped at your own expense. Once we have received the product, we will refund the full amount of your original purchase. please Include your name and order number on the returned parcel.
Please note: If  your package has been shipped, you must wait for it to arrive and return it before receiving a refund.

Can I cancel my order?
You are able to cancel your order with no penalty! However, you must cancel your order before it ships. If the item has already been sent, please use our easy return system to receive a full refund.

I have entered an incorrect address, what do I do now?
If you have misspelled (one word) or auto filled an incorrect address, simply reply to your order confirmation email and let us know via ibeastsport@gmail.com. We can make changes to the address within 24 hours of receiving your order. Unfortunately, no refund will be given after the 24 hours of an incorrect submission.

How long does shipping take?
Shipping times can vary as we do ship worldwide from different fulfillment centers based on your location. The average shipping time is 15-25 business days.

I have a question that wasn't answered, can you please help?

Absolutely! We are here to help. Please send us an email to ibeastsport@gmail.com and we will be happy to assist you in any way we can.
We do receive a volume of emails, please include your order number and address the problem clearly. Thank you.